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How Amazon Virtual Assistant Support Team is better than Hiring One Assistant

How Amazon Virtual Assistant Support Team Is Better Than Hiring One Assistant

When you are running an Amazon business, you may have several activities and tasks in your hand. Most of these tasks may take all your energy and time. Amazon business owners should let someone skilled handle these tasks and should focus more on core business. Successful business owners spend their time and energy on high-volume activities like the growth of the business while assigning minute tasks to Amazon virtual assistants.

When looking for an Amazon virtual assistant online, you may come across two options: Amazon remote support team and one Amazon Assistant operating solely. Amazon business owners need to choose between the two to hire and assign their tasks to them. While one Amazon VA will be working alone and have a limited set of skills, an Amazon virtual team would likely have a team of professionals with different skill sets required for your business.

Are you confused about which of the two options would be better for your Amazon business? Here are five points to help you understand why an Amazon virtual assistant support team would be better for your business than hiring one Amazon VA. 

1. You can opt for multiple skill sets under one roof

When you hire a virtual assistant team, you will avail the services of a team of professionals with different skill sets. This will be additionally beneficial if you want to assign various tasks that require different skill sets. For example, a business may require a virtual assistant for various tasks, such as Amazon product listing, Amazon listing optimization, graphics designing, content writing, website development, remote support, or market research. One person cannot handle all these tasks efficiently. Hence, hiring an Amazon remote team is the best option when you have several types of tasks to assign to a virtual assistant. 

The support team will have professionals with expertise in different skills to assign them various tasks associated with your business. However, when you hire an individual, they might not be an expert in handling various tasks. One person would be efficient in a couple of skills. Hence, it is better to hire a virtual assistant support team for your Amazon business.

2. You get a dedicated manager

When you hire a support team, you will be assigned a dedicated manager who will monitor the work throughout the project. The manager will assist you in everything you need and guide you throughout the project to get your tasks done effectively at the right time. A support team ensures that you get things done precisely how you need. On the other hand, when you hire an individual virtual assistant from sites such as Fiverr or Upwork, you will not get a dedicated manager to assist you while working with the virtual assistant. 

If a virtual assistant is not working efficiently, your only option is to leave the VA and start from the beginning to look for a new virtual assistant. However, when you hire a team from a reliable virtual assistant service provider, you can contact the manager and ask for support or a new virtual assistant. 

3. You get around-the-clock services

Need to provide 24x7 support to your Amazon customers? Amazon remote team can be your go-to option. You need a support team to provide around-the-clock support services to your customers, and hiring multiple individuals won’t be a solution. When you hire a virtual assistant team, you can ask for support services and assign them other tasks related to your Amazon business. 

When you choose to hire a virtual assistant team, you can increase or decrease the number of VAs that can work for you. However, if you hire an individual, you will need to look for a new VA when you need more people to work. 

4. You can use more hands during peak time

During the peak times like offers and high season, you may experience more sales, and you might need more hands to help you handle orders, customer support, inventory, and other tasks. You can ask for more virtual assistants to assist you for however long you want in such cases. Hire additional professional virtual assistants with the right skill within the same team, so you don’t have to worry about managing different people from different platforms. 

On the other hand, when you hire an individual Amazon virtual assistant working solely, you will have to look for more options from the beginning. That too, when you are preoccupied with other tempting tasks of your business, this creates additional pressure.

5. They offer more flexibility

When you want to hire an Amazon virtual assistant for a short-term or project basis, the virtual assistant you hired previously may not be available for the project. When you choose a remote team of virtual assistants, the team can provide you with a replacement when the previously hired Amazon VA is not available to handle your project. The team of virtual assistants ensures better availability and flexibility compared to an individual virtual assistant. 

On the contrary, if you hire an individual virtual assistant on a project basis, they might not be available to take the next gig from you as they might be preoccupied with other tasks. This will leave you in the middle, with no one to assign the task. Hence, when you want a virtual assistant on a part-time or project basis, it is better to look for an Amazon virtual team and get the maximum flexibility of hiring a virtual assistant as and when required. 

Conclusion

An Amazon virtual assistant support team will be a better option when your business needs a virtual assistant, no matter your requirements. Whether you want to hire for part-time, full-time, or project basis, a support team ensures better results, flexibility, availability, and support. 

Do you want to hire a virtual assistant support team specific to your business needs? Sign up for a free 30-minute consultation with your dedicated program manager now!

9 Significant Ways an Amazon Virtual Assistant can Help Boost Your Holiday Sales

9 Significant Ways An Amazon Virtual Assistant Can Help Boost Your Holiday Sales

The holiday seasons are a challenging but exciting time for any business. Amazon sellers have found 2020 to be a lucrative time for their brands. According to reports by Amazon, the Black Friday Sale reached a record high in the company's history, earning $4.8 billion in revenue. In addition, more than 71,000 SMEs surpassed the $100,000 revenue mark in 2020 during the Holiday Season. This was despite the financially tough year that the world had. The main reasons for this were the Amazon seasonal support, product variety and incredible discounts the company offered buyers. 

Other studies have indicated that this will become a trend in the future, as customers move further away from physical stores. The online retail business is ready to grow exponentially, and if you're a seller on Amazon, you can expect big things to come your way. 

Is this the Right Time to Hire an Amazon Virtual Assistant?

With the holiday season around the corner for this year, you might be on track to prepare for the show. But, with a mountain of tasks in front of you, do you think you'll be done in time for Christmas? If not, you could use some help.

Hiring a reliable Amazon virtual assistant will help ease the stress this holiday season. You can accomplish more, and for sure, there is an Amazon virtual assistant out there that fits your needs.

The Tasks an Amazon Virtual Assistant can Help You During this Holiday Season!

Customer Service 

Stats prove that 75% of customers will continue to purchase with a brand that delivers a consistent service experience across platforms. 

This holiday season might be a good time for you to entice this huge percentage of customers with the service that turns them into returning, long-term buyers. Amazon virtual assistants can help you deliver the most dedicated and personalized customer service, thereby freeing your internal teams for other tasks. From Amazon chat support to email assistance, they'll take over customer service across all channels. 

Moreover, suppose you have more than one store. In that case, it will be a wise choice to identify a team of customer service virtual assistants who can effectively handle the influx during the holiday season.

Review Moderation

Online threats, trolls and unavoidable negative reviews can harm your business reputation. One way to deal with this issue is to keep an eye on your reviews and moderate your content online. If you don't have the needed time, your remote seasonal support can help you collect customer feedback. They'll also be able to analyze this feedback and share insights about what customers liked and didn't like about your Amazon holiday sale store. It can also help you implement the necessary changes for the next holiday sale. 

Product Research

Every holiday season follows a specific trend. For example, if one-year fashion products are the preferred holiday gift, the next year, it may be homeware appliances. Adding new products that are in demand will create a great impact on your profits. However, product research is a time-intensive process. You can hire a remote assistant who can handle this job effectively. The virtual assistant can do detailed market research about customer buying behaviours and preferences during the holiday season. 

Product Sourcing

Product sourcing virtual assistants will have immense experience in sourcing the products from the right people. They'll keep your core specifications and cost/quality criteria in mind to vet suppliers. They know what MOQ is most economical for you and will ensure you have the items in stock in time for the holiday. 

Inventory Management

Most of the holiday sale products will be purchased for loved ones as a gift. And, if the listed item is not in stock, it might frustrate your customers and can lead to bad reviews. You can trust Amazon remote assistants to keep track of your inventory during the holidays and ensure the inventory is always up to the mark. They'll fill up any shortages while ensuring that excess inventory doesn't clog up your resources. 

Amazon Listing Services

Building a compelling Amazon page listing is especially important during the holiday since a well-designed page is more likely to get a higher number of orders. Your Amazon seasonal support team can help you clean up your existing Amazon store, get it ready for the holiday, and ensure visually compelling and informative. They'll make sure the listing details are transparent & accurate; the photo shows the product in the best light, and all links are working correctly. 

Amazon Page Optimization:

Experienced Amazon remote assistants are very knowledgeable about Amazon SEO. They'll be able to use the right keywords & key phrases, so your listing appears at the top of the search list. This way, customers will be able to see exactly what they want when they view the listing, and they'll be compelled to buy the product. 

Content Development

The key to engaging your prospects is to create premium-quality and compelling content. This is where Amazon remote seasonal support can help. They can write articles, website copy, product descriptions and social media posts which you can share across channels. Many Amazon virtual assistants can also help create videos, infographics, slides and memes, which you can share on social media. They can even develop compelling email marketing content where you can express your gratitude for their patronage and share details of your Amazon holiday sale. 

Marketing

Once the content is ready, you need someone who can actively start running promotional campaigns. You can hire Amazon remote assistants who are highly experienced in marketing and social media management to promote your Amazon store holiday sale. These remote seasonal support professionals can offer a variety of services: 

  • They can measure competitor marketing performance and create detailed performance comparison reports, which you can use to improve your promotional campaigns. 
  • Create and run advertising campaigns across social media platforms and Google.
  • Actively answer any questions people post on your various digital platforms & engage audiences on social media posts. 
  • Analyze your marketing campaign performance and tweak the campaigns as necessary to improve leads and conversions. 
  • Analyze the impact generated by your seasonal discounts on holiday season shop activity. 

Wrapping up 

Amazon virtual assistants can be a massive help if you plan on having a holiday season sale. Contact VServe Amazon Listing Services to learn more about the remote seasonal support services we offer. Our Amazon remote assistants have helped make holiday sales of companies across industries a phenomenal success. We can help you too. Call us for more information.

Hiring Virtual Assistants to Maximize the Effectiveness of an Amazon Repricer

Hiring Virtual Assistants To Maximize The Effectiveness Of An Amazon Repricer

Do you have Amazon products that need to be consistently tracked for price changes? Hiring Amazon virtual assistants can help you save a lot of time and make your business more profitable. 

As an Amazon seller, you already know how difficult it can be to keep up with the Amazon marketplace and pricing. In fact, according to Deliverr, around 2.5 million price changes are noticed on Amazon daily. Moreover, the marketplace has increasingly stringent policies for compliance, which means that there are more tasks related to repricing than ever before. A good pricing strategy, along with an effective repricing tool, can help you stay on pace and stay competitive. 

Why Do You Need A Virtual Assistant to Manage Your Amazon Repricer?

There are several automated Amazon price tracking and repricing tools in the online market to help with this task. The tool automatically identifies all your competitor prices for your product and updates your price according to its predefined rules. In addition, sellers find it helpful to integrate the tool with their Amazon seller account. Still, there are reasons why it cannot be a stand-alone solution for price monitoring.

Not every competitor repricing tool can be compatible with your Amazon seller account. You need expert support to identify the right tool that best fits your business and manage it. Moreover, you need the right skills to understand the algorithm and feed the correct data, as any minor error can result in inaccurate pricing.

This is where Amazon assistant can help you -

Amazon virtual assistants can take care of tasks related to repricing, inventory management, and more. As a result, you can ensure that your account doesn't get suspended because it has been flagged as violating Amazon's policies. 

Let's look further into the tasks an Amazon virtual assistant can handle to maximize the effectiveness of an Amazon repricer tool.

#1 Set Up the Repricing Rule

Setting Amazon price rules can be time-consuming and challenging, especially when setting minimum and maximum prices. However, Amazon virtual assistants are knowledgeable in the marketplace, which means they know how to set the price for your products. As a result, you don't have to worry about losing product pricing control or getting flagged by Amazon. They will also make sure that pricing is updated regularly. 

#2 Calculate Profit Margin

Another Amazon repricer task that Amazon virtual assistants can take care of is calculating your profit margin. Amazon employs a sophisticated pricing algorithm. So you need to be mindful of all the variables for it to work successfully for your business. Amazon virtual assistants will make sure that prices are updated, and there's no confusion when it comes to estimating your profits. 

Amazon repricer features require calculating financial data. This makes it difficult to do without the proper skill set for spreadsheet work and other calculations. Amazon virtual assistants offer these services in addition to Amazon pricing policies compliance because they know exactly what is needed on your behalf.  

#3 Optimize your Repricing Rules

Amazon virtual assistants are excellent at optimizing repricing rules which can help you rank higher on Amazon. Optimized pricing will make sure that your products sell better. Moreover, optimizing the repricing rules to improve the efficiency of your repricer. Amazon virtual assistants can do detailed research of your competitor's pricing information on an ongoing basis and customize the pricing rules accordingly. For instance, they can also customize the pricing strategies for your FBA or FBM based on the competitors on each platform. 

The Value, an Amazon Virtual Assistant, can Bring to Your Overall Amazon Pricing Strategies.

Amazon virtual assistants are Good at Logic 

Amazon virtual assistants will know pricing rules and the Amazon repricing algorithms for them to do their job. They will have a proper understanding of which setting would be the most effective for your listings so that repricing stays in line with Amazon's guidelines.

Amazon virtual assistants are good with numbers

They can help keep Amazon pricing up-to-date, which means they'll often be working with numbers. Amazon sellers should consider hiring a virtual assistant who has experience in data entry and managing spreadsheets, as these are vital skills in price monitoring.

They can closely monitor price fluctuations 

Amazon is fiercely competitive, so even a one-cent mishap can cause the repricing strategy to fail. Amazon virtual assistants need to be on the edge so that they can keep track of the numbers. They can closely monitor the fluctuations in price changes, ensuring that the pricing is optimized accordingly.

Wrapping Up

Setting up Amazon virtual assistants is an excellent way to make sure that your Amazon business stays profitable. Amazon virtual assistants are a time-saving, cost-effective solution for Amazon repricing needs!

If you have any questions about how Amazon virtual assistants can help with Amazon repricing or anything related to an Amazon business, please feel free to contact us! Our virtual assistants can take care of all your repricing needs so that you can focus on growing your business. Our skilled assistants are ready to help you with the information you need to optimize Amazon repricing better.

How Small Businesses Can Gain Fortune 500 Advantage with Virtual Assistant Services in 2021

How Small Businesses Can Gain Fortune 500 Advantage With Virtual Assistant Services In 2021

Want to transform your business into a reputed Fortune 500 enterprise? Virtual assistant services can help you achieve your goals; let’s look into how.

What transforms a business from a simple, run-of-the-mill company into a reputed Fortune 500 enterprise? The answer is three-fold – Operational efficiency, Robust service, and Focused core services. Virtual assistant services can help you achieve these three goals. In this article, let's look into how small businesses can gain Fortune 500 advantage when they hire a virtual assistant.

Virtual Assistant for Small Businesses – Why do you need them?

Virtual assistants can give you more freedom to focus on critical tasks

According to The Anatomy of Work Index by Asana, employees spend 60% of their workday on mundane and repetitive tasks such as answering emails, setting up meetings and other appointments, searching for files, filling in forms.

This is such a waste of time when you need to focus on developing products and services that can out-compete other businesses. But not only do mundane and repetitive tasks waste your time, but they also disengage employees. In fact, companies with disengaged employees perform 202% poorer compared to companies that have engaged employees. This is where virtual assistant services can help.

When you hire a virtual assistant, you can outsource these routine and mundane tasks to them and reduce the burden of boring tasks on yourself. Now you can focus on your core business operations and give your key personnel the opportunity to tackle challenging activities that can help you make headway in the market.

Virtual assistants can help you maintain regulatory-compliant books of account

Accounting errors can lead to tremendous problems for both the business and its stakeholders. Who here doesn't remember what happened to automobile giant Hertz? The company's accountants and auditors failed to account for uncollectible fees for vehicle restorations and damaged vehicles. Over the years, this accounting error led to a whopping $46.3 million in losses!

A mistake of this magnitude can be a death sentence to small businesses. This is where a virtual assistant services company can really benefit you. When you hire a virtual assistant to take over your books of accounts, you entrust an expert to be solely responsible for company-wide accounting. This virtual assistant will keep a close eye on your books, use best-in-class accounting software to keep track of everything and ensure your books of accounts are up-to-date and compliant with regulations.

Virtual assistants can reduce your operational costs

Did you know that a virtual assistant services company can reduce your operational expenses by 78%?

Virtual assistants are a great way to manage your finances smartly. Here's how they help you save costs:

  • Virtual assistants can be hired for specific tasks only – this means you pay only for what work they do and that duration.
  • Virtual assistants take care of their internet, technology, and office supplies – you will not have to buy/rent anything for them.
  • Compensation for virtual assistants only includes reimbursement for work done. You don't have to spend on insurance, 401Ks, and other benefits.
  • Many virtual assistant services offer budget-friendly annual packages, which can make their services very cost-efficient.

In fact, this is how Fortune 500 companies spend their money wisely on things that matter by leveraging virtual assistants.

5 Facts About Virtual Support

Infographic

Virtual assistants can increase your workplace efficiency

Training is important when you set up a new business. But here's the problem. Companies spend on average 55.4 hours and $1,886 each year to train a single employee.

Spending such a tremendous amount of time and money on employee training can create problems when you need these precious resources for core business tasks. Additionally, while your new hires work towards mastering these skills, there is a huge scope for making mistakes on the job. Together, these can reduce your operational efficiency.

A virtual assistant for entrepreneurs can eliminate these challenges.

Virtual assistants come trained on numerous tasks, processes, and technology. Once you hire them, they can immediately get to work, and you won't need to spend time or money on training them. Additionally, they will be less likely to make mistakes or provide poor-quality work that can require reworking.

Overall, a virtual assistant for small businesses can help you maintain your quality of work and ensure your operations run without a hitch.

Virtual assistants can help you build a strong online presence.

Any entrepreneur who wants their business to have customer mindshare must be online these days. Some of the best virtual assistant services providers have social media experts who can help you:

  • Develop compelling online profiles and accounts that attract audience attention.
  • Manage the day-to-day running of social media promotional campaigns.
  • Optimize your lead generation activities by engaging with your social media audiences.
  • Create interesting and accessible content that is share-worthy.
  • Schedule posts so you can effectively target your chosen prospects.
  • Respond to social media messages, tweets, tags, and comments quickly and in a personalized manner.

In addition to these, your virtual assistant services company can also support your backend analytics tasks by:

  • Managing your omni channel campaigns that support your social media campaigns.
  • Building data collection forms for your accounts and websites.
  • Replying to customer messages received through contact forms.
  • Collating and processing social media engagement metrics and site visits by using analytics tools.
  • Creating insights-rich reports that you can use for campaign planning.

Some of the best virtual assistant services also offer 24x7 virtual assistant support. This is helpful if you have a global customer base and need a robust and responsive social media team.

Virtual assistants can help you to provide 24/7 customer service.

Speaking of 24x7 virtual assistant support, your virtual assistant for small businesses will also be able to offer very robust backend support to prospects and existing customers. This is crucial.

Research has proven that about 1 in 3 customers purchases from a brand only after having a positive experience with a friendly and knowledgeable customer service agent. Conversely, if they have a negative experience, 91% of customers will leave the brand without complaining. Therefore, by having a virtual assistant services company take over your customer service activities, you can prevent customer churn by up to 67%!

There are more benefits that you get when you hire a virtual assistant for customer support activities. For example, companies with highly responsive customer service teams drive 4%-8% higher revenue than other companies. Additionally, according to Harvard Business Review, their profits increase by 25% to 95%. Isn't that enough impetus for you to choose 24x7 virtual assistant services?

Hire a qualified virtual assistant for small businesses at VGrow

At VGrow, we are a leading virtual assistant services provider with extensive experience of over 12 years supporting small businesses and entrepreneurs with dedicated virtual assistant support. We are committed to empowering you and helping you bring your strategic vision to life by supporting you wherever you need us.

Our team of highly-trained, qualified, and experienced 24X7 virtual assistants can give you the competitive edge to take your business to new markets. Our virtual assistant services are extremely affordable and highly customizable. Feel free to reach out to us to discuss your business needs. We are here to support you.

Convert Amazon Business Challenges into Opportunities with Your Dedicated Amazon Virtual Assistant

Convert Amazon Business Challenges Into Opportunities With Your Dedicated Amazon Virtual Assistant

    Amazon is amongst the most prominent digital marketplaces in the world. With over 310 million active customers, it became a household name in the eCommerce industry in less than two decades. Today, Amazon is the world's biggest online retailer, giving vendors all over the world a chance to succeed.

    Most sellers do it all by themselves in the early stages of their business, from listing development to customer service. When you're only starting or running a small business, that's perfectly normal. However, if you want to scale, doing it on your own isn't an option. That's because as demand increases, so does the workload, making it almost impossible to keep up without support. 

    From your product page to the consistency of your product, customer service, and delivery process, everything must be flawless if you want to attract customers' attention.  Amazon virtual assistants come in handy in such a situation. When you delegate daily tasks to be professional and qualified experts, you'll find that your business can overcome the challenges and thrive better in every step of your business growth.

    Common Challenges faced by Amazon Sellers and How Amazon Virtual Assistants can Help

    It's not all rainbows and butterflies when it comes to running a business on Amazon. Most sellers spend a lot of time on areas that can feel stressful, draining, and outright irritating. 

    Whether you are a retail arbitrage, online arbitrage, private label, or wholesale seller, there is an immense opportunity to make extra income through the Amazon seller platform. However, to reach that stage, you have to overcome several challenges and streamline your selling process. 

    While not all roadblocks of being an Amazon seller can be eradicated by hiring an amazon virtual assistant, you can conquer the common challenges and focus on increasing the sales when you have an Amazon virtual assistant taking care of the backend part. 

    Here are some of the common challenges faced by Amazon Sellers and how hiring a virtual assistant can solve them. 

    Order processing and fulfillment

    In the initial stages, sellers usually fulfill orders at home. However, as the business grows quickly, there will be a quick increase in the number of orders. In addition, you need to keep a clear tab on the shipping process and the price involved. In such cases, an Amazon Virtual Assistant can help. 

    A Virtual Assistant handles everything from defining shipment methods, setting delivery dates, compiling all orders, to managing customer invoices. To ensure that your customers are always happy, the VA can handle all order transfers, returns, and refunds.

    As a brand owner or seller, you must continue to manage operations to ensure customer loyalty and high profits. This is where an Amazon virtual assistant can help you with everything from handling inventory, packaging, invoices to customer service for your orders.

    Amazon Listing Optimization Service

    Amazon product listing focuses on image quality, product title and summary content, integration of keywords, product page layout, examining the reviews and ratings, and concentrating on the best of them. To keep up with the evolving and increasing market, you should revisit and refine your Amazon listings regularly, but when you're focused on increasing the sales, handling the listing becomes a hassle. 

    An Amazon virtual assistant is familiar with Amazon SEO and product listing optimization. The virtual assistant can update your Amazon product lists regularly and ensure that they appear higher in search results. If you want to keep ahead of the competition and get some decent conversions, hiring an Amazon virtual assistant for managing your product listings will surely help. 

    Market Research And Competitor Analysis

    When it comes to eCommerce, it's all about understanding where your potential clients are and what they want. This aids in the development of marketing campaigns to efficiently increase the exposure and growth of your product. By doing market research and competitor analysis, we get to know about -

    Market Research And Competitor Analysis

    Market research allows you to see what your competitors are up to and how their decisions influence their revenue. Such observations can also be used to improve Amazon product listings and develop more successful promotions. Although the benefits of Amazon competitor research are undeniable, the method is lengthy and exhausting in itself. You can save time by delegating it to an amazon virtual assistant.

    Customer Service

    Amazon is one of the world's most customer-focused online marketplaces. Many of their rules, legislation and website templates are to improve the shopping experiences of their customers. The sellers are kept to the exact expectations as the buyers. Having a virtual assistant for Amazon on board can be highly beneficial in this situation. A customer service virtual assistant can help with several tasks such as -

    customer service virtual assistant

    Final Thoughts

    In today's world, having a virtual workforce is no longer a far-fetched idea. Technology has played a significant role in this process, and companies will now have people taking care of their needs in real-time from continents away. Of course, it's not easy to expand the squad. It will take some time, but the benefits will far outweigh the effort. 

    Hiring an Amazon virtual assistant will not only turn your online business from the ground up, but it will also free up your time and help you maintain your sanity, resulting in a profitable business, shortly.

    We have a diverse team of highly experienced Amazon virtual assistants. Our virtual assistants have skills and a proven track record of reliability and success. Enable our virtual assistants at just $4/Hour to assist you in rising, optimizing, and heading your Amazon store to new heights of success.

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